Routine Maintenance Knocks White Plains Offline for 9 Hours
Declan MacManus - June 18, 2008
Routine maintenance at the Cablevision network nodes in Westchester County caused an unplanned outage in Cablevision Optimum Online broadband service for White Plains from 1:17AM to 10:12AM June 18th. When asked to comment on what caused such a long outage and why it took Cablevision Network Operations so long to detect and correct it, a spokesman for Cablevision asked us to unplug Cablevision's modem and recable our premises.